IT Support
Keep the cost of your IT Support under control with a fixed fee monthly support agreement
Designed around the needs of clients without an expert in‐house IT support function, and who prefer to focus management energies elsewhere. In this scenario, we take full responsibility for your overall IT requirements, delivering day‐to‐day support and providing long‐term strategic advice.
Fixed cost IT support includes:
- All on-site support and network administration
- The option of regular on-site visits
- Unlimited service desk usage
- Remote-control support for faster problem resolution
- Proactive network, server and backup monitoring
- Proactive resolution of network problems
- Server patches and security updates
- Reduced pricing for project work
Finding the right IT partner can transform your business, our fixed fee IT support is designed to give you the peace of mind that the essential technology behind your business is always there to help you achieve your business goals.
On Demand IT Support as and When You Need It
Designed for clients not requiring regular managed IT services, our pay-as-you-go plan delivers cost effective, commercial grade IT support and consultancy on demand. If we are unable to resolve your problems remotely via our help desk, we will arrange for an engineer to visit as soon as possible so your business suffers the least amount of downtime.
Pay As You Go IT support includes:
- On demand on-site support and network administration
- Incident management via service desk usage
- Remote-control support for faster problem resolution
- Reactive resolution of network, server and backup issues
- Hourly rate or fixed price project work
- Remote support charged in 15 minute increments
- No call out fee (minimum 1 hour charge applies)
Talk to us
Have any questions? We are always open to talk about your business, new projects, opportunities and how we can help you.