We offer support on all Apple Products
Today, anything with an Apple badge is very cool and even aspirational. As a result, usage is on the increase but many people are put off by limited support options for their shiny new Apple Mac, iPad or iPhone. That’s where we come in. We use Macs and iPhones ourselves so are perfectly placed to advise and support on all things Apple. Drawing on our experience with existing clients, you’re in safe hands with us.
Thinking of moving to Macs?
So you want to benefit from the superior Apple build quality and streamlined good looks. We can advise you on the benefits of the whole range from the Mac Mini, MacBook, MacBook Air, MacBook Pro or iMac to the heavy duty Mac Pro. We can supply all these models to you as well. But what about actually using MacOS, moving all your data to it, using your existing printers or sharing files with existing Windows PCs. This can be daunting and complex, but we can help you through it.
How do you secure your Macs?
It is a commonly held belief that Macs are immune to viruses and malicious software. This is not the case. Whilst it is true that MacOS is not as attacked as Windows, you can’t afford to ignore anti-virus, a firewall or anti-spyware security. We can advise on how to make your Macs safe and how to setup an effective backup strategy. Take a look at our computer security tips page for some handy ideas straight away.
Do you need or do you already have a Mac server?
Do you want some central storage for all your Macs to share files or printers? Ensuring that all your Macs can login to your server can be a tricky business, but we can help you sort it out. Perhaps you’d like your Mac server to handle your organisation’s email. We can advise on the products available and help you get things setup.
Do you need help with your iPad or iPhone?
We have extensive experience of Apple’s engaging and fun iOS devices and we can advise you on what Apps are available and the best way to integrate these devices into your environment, whether you use Windows PCs or Macs. We use iPhones ourselves and have supplied iPads to clients in challenging environments.
Looking for a pre-owned Mac or have an older one you’d like rejuvenated?
We refurbish Intel-based Macs to the highest standards using the best quality parts available. We usually have a few in stock so check with us if you’re looking for a pre-owned Mac. If you’re looking for something specific we may be able to source something that meets your needs. If you have an older Intel-based Mac that needs some repairs or upgrading, please get in touch and we can cost-up a refurbishment for you.
We offer a full range of IT Support Services across North Devon
Support by Phone
85% of issues can be resolved over the phone or by remote access within the hour and if required an engineer can be onsite within 4 hours. We offer Fixed Fee or Pay as You Go Support.
Ticket Support System
We understand exactly how important support is to our customers. Our ticket system allows us to investigate any issues and questions whilst letting you carry on with your life as normal – you’re not stuck on hold or queuing!