Jargon Buster

Jargon Buster

Disk
A place to store data.

Data
Information stored on a computer.

Upload
To put data on somewhere. For example, on the internet or a website, "I uploaded my pictures to Facebook."

Download
To copy data from somewhere. For example, "I downloaded a song from iTunes."

Load
To get data from, or put it on, a disk.

Save
To put data on a disk.

RAM (random access memory)
This is memory that does get changed.

ROM (read only memory)
This is memory that does not get changed.

Hardware
The solid parts of a computer, like monitors, fans, CPU, etc.

CPU (central processing unit)
Another name for processor.

GHz (gigahertz)
Used to describe the speed of a processor. Some processors are capable of doing more than one thing at once, as they have multiple "cores", so a bigger number is not necessarily better. The bigger the GHz number, the faster it runs and the more energy it uses.

USB (universal serial bus)
A method used to plug computer tools into a machine.

Email
Electronic mail.

WWW (World Wide Web)
Part of the Internet.

Broadband
A fast internet connection.

WiFi (wireless fidelity)
A way to connect to a network wirelessly.

Plug & Play
A function from the OS that auto-recognizes any change to the hardware of the computer.

OS (operating system)
The main program that controls all the computer functions, it calls other programs.

Program
Set of data that tells the processor what to do and call for in the rest of PC.

Software
Another name for program.

Installation
The way a software sets the place for itself in a computer.

Computer Virus
Bad software made to mess up a computer or destroy data; nothing good comes from it.

Hacker
People who search flaws in the way computers work. They can use their knowledge for evil, too.

We offer a full range of IT Support Services across North Devon

Emergency Support

We always prioritize emergencies and our aim is to respond as quickly as possible to your emergency, whether you are an existing client or not. Even if you already have a person responsible for your IT we can help.

Support by Phone

85% of issues can be resolved over the phone or by remote access within the hour and if required an engineer can be onsite within 4 hours. We offer Fixed Fee or Pay as You Go Support.

Call us on 08455 337 537

Ticket Support System

We understand exactly how important support is to our customers. Our ticket system allows us to investigate any issues and questions whilst letting you carry on with your life as normal – you’re not stuck on hold or queuing!